We would like to announce 2 changes to our prescription ordering which will come into effect from the 18th April 2022.
- From the 18th April all prescription requests will take a minimum of 72 hours (3 working days excluding weekends)
- From the 18th April any prescription requests which are received after 3pm will not be looked at until the next day.
It is with regret that these 2 changes must be put into place however due to staff shortages they are unavoidable at this time.
We would encourage all of our patients to request their medication 3-5 days before they run out to give the practice plenty of time to ensure the prescription is issued and with your chemist.
COVID-19 Prescription Update
Due to the ongoing Covid-19 pandemic we have amended how we accept prescription requests.
The following methods can be used to order your prescription:
- Completing our Request A Repeat Prescription form
Request via the MyGP or NHS app
Request via your nominated chemist
By posting it to us
We are experiencing high call volumes and politely request you only phone with your prescription request if you are unable to use any other method.
Once the pandemic is over, the practice will reintroduce the policy of not taking prescription requests over the phone.
Please note that we are not currently accepting prescription requests on paper.
Electronic Prescription Service
Due to the Covid-19 pandemic all prescriptions will be sent electronically to your nominated chemist.
If you do not have a nominated chemist we will contact you before issuing your prescription. If we are unable to speak to you by phone we will send your prescription to the nearest chemist to the home address we have on your records.
Please complete our Register for Electronic Prescribing form
View the cost of prescriptions on the NHS website at NHS: How much NHS prescriptions charge.
You can also find out if you are entitled to free prescriptions by visiting NHS: Get help with prescription costs